Bank any time of the day, any day of the week, from any computer with Internet access. Our streamlined online banking allows you secure account management without ever visiting a bank branch. For business on the go, Hawaii National Bank’s mobile banking application provides the convenience of banking anywhere from your mobile device while maintaining a high level of customer security.
Basic Online Banking Features View account balances / transactionsSchedule one-time and recurring account transfersSet Review / Approval rules and limitsCreate / Administer multi-tiered employee accountsAccess eStatements, Checks, Deposit Slips, & other digital documents
Premium Online Banking Features Create ACH Files & TemplatesUpload 3rd Party Created ACH FilesUtilize Payroll ServicesInitiate Wire TransfersMake Federal / State Tax Payments
Login to your Business Online Banking Account here.
Important Security Information for Premium Online Banking Customers
Although Consumer account holders receive protections from errors relative to electronic funds transfers under Regulation E, be aware that Business accounts are not covered under these protections.
Be advised that bank staff will never contact you on an unsolicited basis and request your electronic banking credentials. Do not give these credentials to anyone. If you are contacted by someone who states they are calling from Hawaii National Bank or you receive an e-mail you should not give them any account information or credentials.
We recommend that your business do its own online banking risk assessment and develop specific controls to help ensure the security of your financial information. These items should be updated periodically as conditions and the online environment change.
Please contact the bank’s Electronic Banking department at (808) 528-7800 immediately in the event you notice suspicious account activity or experience any security-related events. We can also be contacted by mail at the following address:
Hawaii National Bank
P O Box 3740
Honolulu, HI 96812
Online Banking Enrollment
Please open the Business Enrollment Form, complete and sign it, and email it to our Electronic Banking department at eBanking@HNBhawaii.com. Or you can print the Enrollment Form, complete and sign it, and present it to any branch location. If you have any questions in completing the form, please contact our Electronic Banking department at (808) 528-7800, or email, eBanking@HNBhawaii.com.
To update your Online Banking account, please open the Business Maintenance Form, complete and sign it, and email it to our Electronic Banking department at eBanking@HNBhawaii.com. Or you can print the Maintenance Form, complete and sign it, and present it to any branch location.
Business Online Bill Payment
Save time and effort by enrolling in HNB Business Online Bill Payment Services. Create multi-tiered employees to create / approve payments, schedule recurring payments, receive new bill notifications, and much more. Link to Self-EnrollmentLogin to Business Bill Payment
Hawaii National Bank’s mobile banking utilizes SSL (secure sockets layer) encryption for secure banking, and its Web-based functionality allows customers to easily view check images or map out the bank’s ATM and branch network on Oahu, Maui and Hawaii.
Mobile banking is available for all Hawaii National Bank customers who have a smart phone equipped with a data usage plan. Customers can securely transfer funds and check real-time account balances, as well as pay bills and view transaction history.
Other mobile banking features include: Custom interface for iPhone usersSecure user authenticationLow-balance alerts
5 Ways to Protect Your Small Business from Account Fraud
Corporate account takeover is a type of fraud where thieves gain access to a business’ finances to make unauthorized transactions, including transferring funds from the company, creating and adding new fake employees to payroll, and stealing sensitive customer information that may not be recoverable. Hawaii National Bank recommends following these tips to keep your small business safe.
Educate your employees. You and your employees are the first line of defense against corporate account takeover. A strong security program paired with employee education about the warning signs, safe practices, and responses to a suspected takeover are essential to protecting your company and customers.
Protect your online environment. It is important to protect your cyber environment just as you would your cash and physical location. Do not use unprotected internet connections; do not allow your computer browser to save your user ID or password, and restrict online banking to a single computer that is not used for another online functions or browsing. Encrypt sensitive data and keep updated virus protections on your computer. Use complex passwords and change them periodically.
Partner with your bank to prevent unauthorized transactions. Talk to us about programs that safeguard you from unauthorized transactions. Positive Pay and other services such as call backs, device authentication, multi-person approval processes and batch limits help protect you from fraud.
Pay attention to suspicious activity and react quickly. Look out for unexplained account or network activity, pop ups, and suspicious emails. If detected, immediately contact your financial institution, stop all online activity and remove any systems that may have been compromised. Keep records of what happened.
Understand your responsibilities and liabilities. The Electronic Banking agreement details what commercially reasonable security measures are required in your business. It is critical that you understand and implement the security safeguards in the agreement. If you don’t, you could be liable for losses resulting from a takeover. Talk to us if you have any questions about your responsibilities.
For additional information, contact us at eBanking@hnbhawaii.com or (808) 528-7800. You can also visit the following websites to learn more about how to protect your small business:
U.S. Chamber of Commerce: Internet Security Essentials for Business
Federal Communications Commission: Small Biz Cyber Planner
Federal Communications Commission: 10 Cybersecurity Strategies for Small Business
Better Business Bureau: Data Security Made Simpler
NACHA – The Electronic Payments Association Sound Business Practices for Businesses to Mitigate Corporate Account Takeover
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